Privacy Policy

At www.hitl-humantranslators.com, we take the protection of your data very seriously. Therefore, we want to clearly explain how we process your personal information, so you can browse and use our services with complete confidence.

Who is responsible for processing your data?

• Owner: Belén Álava Pastor
• NIF: 52448091H
• Address: C/ Industria, 356, 4º-3ª, 08027 Barcelona
• Correo electrónico: info@hitl-humantranslators.com

For what purpose do we process your data?
We use your personal data to:

• Manage the relationship with you as a customer or user.
• Respond to your questions or requests.
• Send commercial communications, only if you have given us your consent.
• Comply with our legal obligations.

What is the legal basis for the processing?

• Execution of a contract: if you hire our services.
• Your consent: if you subscribe to our communications.
• Legitimate interest: to improve our services.
• Legal obligation: in fiscal or administrative matters.

How long do we keep your data?
Only for the time necessary to fulfill the purpose for which they are collected and as long as there are legal retention obligations.

Who do we share your data with?
We do not share your data with third parties except when necessary to:

• Technology providers that help us provide the service (hosting, platforms, etc.).
• Authorities or official bodies, when required by law.
• Financial institutions for payment management.

Is data transferred outside the EU?
We do not transfer your data internationally. If this becomes necessary, we will inform you in advance and implement appropriate safeguards.

What are your rights as a user?
You have the right to:

• Access your personal data.
• Correct them if they are inaccurate or incomplete.
• Request their deletion when they are no longer necessary.
• Oppose its processing or request its limitation.
• Request portability to another responsible party.
• Retirar tu consentimiento en cualquier momento.

You can exercise these rights by sending us an email to info@hitl-humantranslators.com, attaching a copy of your ID or equivalent document to verify your identity.

What can you do if you disagree?
If you believe we have violated your rights, you can file a complaint with the Spanish Data Protection Agency (AEPD):

• Web: www.aepd.es
• Telephone: 901 100 099 / 912 663 517
• Adress: C/ Jorge Juan, 6, 28001 Madrid

Do we use cookies?
Yes. You can find all the detailed information in our Cookie Policy.

Updates to this Policy
We may modify this Privacy Policy to adapt it to new legal developments or changes in our business. We will notify you of any significant changes.